FAQ - NeueHouse

Can I tour the House?

You must inquire in order to tour the House. Someone from our Membership team will be in touch to schedule a tour, once your application has been reviewed.

Inquire

What are the Hours of Operation?

What are the amenities for members?

All Members enjoy access to NeueHouse’s Membership directory, live & digital cultural programming events, communal spaces, creative resources, event spaces, conference rooms, member perks, food and beverage offerings, printing, and WiFi.

How many guests can I bring?

You are permitted two guests for three hours at any time during the day. Guests may not stay for consecutive three-hour periods, unless pre-authorized by the membership team. Conference room attendees may stay for the duration of the meeting.

Do you have Conference Rooms?

Our conference rooms come with Tech Support, Video Conferencing and Click-Share. Conference Rooms can be booked any time during operating hours via the Member portal or Front Desk team.

Can I speak on the phone?

Members are able to make phone calls anywhere within our space. Please note some of our communal spaces are designated quiet zones.

Can I have a phone on my desk?

Phones and phone lines are available upon request for Resident Studios only. Additional Fees apply.

Can I print?

All memberships include a $50/month printing credit. This equals 500 b&w pages or 200 color pages. Should you extend your printing credit for the month, an overage charge will be incurred in the amount of $.25 per color page and $.10 per b&w page. Please note, printing credits do not roll over.

Can I receive mail?

All Gallery, Resident Atelier and Studio members can receive mail and use the NeueHouse address as your business address.

Do you have parking?

Yes, we have parking in Hollywood. - Daily Parking (with validation from our Front Desk) | $10/day - Monthly Parking | $175/month per vehicle - Assigned Monthly Parking | $250/month per vehicle Please note, if you decide to cancel your monthly parking, we require notice by the 18th of the month prior to cancellation.

Can I bring my dog?

Studio and Atelier Members are permitted to bring one dog weighing 25 pounds or less into NeueHouse. Dogs must be well-groomed, house-trained and obedient. Dogs are prohibited from restrooms and designated food and beverage areas. Dogs are not permitted on the furniture and required to be on a leash at all times in The Gallery and communal areas. Guests are not permitted to bring dogs. All dogs must be registered in advance.

When can I start my membership?

We bring new members in on the 1st and the 15th of each month. However, billing for membership dues is on the 1st of every month. If you join on the 15th, your membership dues will be prorated for that month.

Can I change memberships if my needs change?

Yes. Please reference your membership agreement for all cancellation policies.

How do I cancel my membership?

Please contact Membership@NeueHouse.com for any cancellation requests.

Are there any additional fees when I sign-up?

We require a one-month deposit upon joining. We hold on to the deposit in case of a missed payment or any incidentals. Deposits are returned within 45 days of cancellation.

Can I purchase a Day Pass if I am not a member?

We do not offer day passes for Non-Members. If you are interested in working from one of our Houses, please inquire.

Can I bring outside food?

Outside food and beverage is not permitted in the gallery or certain shared areas of the House. Please do not arrange for delivery of food and beverages to the House. Please contact the Front Desk for information on designated dining areas.